If printouts are still unsatisfactory, try these general print quality guidelines, and then do not continue the troubleshooting steps in the remainder of this document. The alignment page automatically prints. Do not replace cartridges for vertical streaks in a printout. Check the ink levels from the computer. Asia Pacific and Oceania. Align the cartridges Choose one of the following methods to align the product. Click OK , and then click OK again to apply the settings.
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Check the ink levels from the computer. Open a document, click Fileand then click Aindows. We were unable to find any drivers for your product.
In the left pane, click Utilitiesand then click Print Quality Toolbox. Ratings and Reviews Write a review. This product cannot be identified by Serial Number alone.
Save on Printers Trending price is based on prices over last 90 days. Do not touch the copper-colored contacts or the ink nozzles. Click here to go to instructions in this document for installing a replacement cartridge.
This product was designated to be returned to HP. If the ink-level graphic shows full cartridgesyou do not need to replace the cartridges yet. See your browser’s documentation for specific instructions. Select an operating system and version to ebvy available software for this product.
Clean the face and edges around the ink nozzle with the swab.
The Advanced Options dialog box opens. Video of replacing a cartridge. Asia Pacific and Oceania.
The Virtual Agent is currently unavailable. The Virtual Agent is currently unavailable. Check the ink levels and replace low or empty cartridges Use one of the following methods to check the ink levels on your product, and then replace low or wondows cartridges according to the results.
Allow the All-in-One to rest. Update the firmware Touch Setup on the product control panel.
If these steps resolved the issueyou can stop troubleshooting. If your report does not show this defect, continue to the next solution.
If the ink-level graphic shows low or empty cartridgesand you are dissatisfied with the quality of your printouts, replace the cartridges now.